Terms & Conditions

CANCELLATION & NO-SHOW

• Cancellations made 48 hours prior to arrival are free of charge.
• Late cancellations or no-shows will be charged one night’s stay or full booking amount, depending on policy.
• Non-refundable bookings cannot be modified or canceled.

RESERVATIONS & CHECK-IN

• Standard check-in time: 12:00 PM | Check-out time: 11:00 AM.
• Early check-in or late check-out is subject to availability and may incur additional charges.
• A valid government-issued photo ID is required upon check-in for security and incidentals.
• Guests must be 18 years or older to check-in.

GUEST CONDUCT

• Guests must behave in a respectful and responsible manner.
• Excessive noise, disturbance, or illegal activities will not be tolerated.
• The hotel reserves the right to evict guests without refund for misconduct.

LIABILITY

• The hotel is not responsible for loss, theft, or damage of valuables left in guest rooms or public areas.
• Guests are liable for any damage to hotel property caused by themselves, their guests, or invitees.

FORCE MAJEURE

• The hotel shall not be held responsible for failure to provide services due to circumstances beyond its control (natural disasters, government regulations, strikes, etc.).

PAYMENT POLICY

• The hotel accepts the following modes of payment:
  – Cash (INR only)
  – UPI Payments (Google Pay, PhonePe, Paytm, etc.)
  – All Major Credit Cards (Visa, MasterCard, Amex, etc.)
  – All Major Debit Cards

• Full payment for the stay is required at the time of check-in, unless otherwise specified in the booking confirmation.
• For advance reservations, the hotel may require a token/advance deposit through UPI, bank transfer, or card authorization to secure the booking.
• In case of non-refundable bookings, 100% payment must be made in advance and will not be refunded in case of cancellation or no-show.
• The hotel reserves the right to:
  – Pre-authorize credit/debit cards prior to arrival.
  – Cancel bookings if payment is not received within the stipulated time.
• All payments will be charged in Indian Rupees (INR) and are subject to prevailing government taxes.